“”With regard to Covid19, I would say that you folks really stepped up. From the beginning of our interaction, you and your staff were always accommodating and flexible in dealing with our myriad of requirements. That attentiveness and flexibility continued as we moved into the vast unknown of Covid-19 and all the confusion and concern that came with it. 
We appreciate greatly your service to us during these trying times and as a result look forward to working with you in the future”.