FAQ

Board types do vary based on the hotel. Many of our hotels offer at least full-board, and some all-inclusive, allowing your team to have access to food & drink throughout the day as required.

Many of our hotels can also arrange reserved dining areas for groups, allowing your team to dine together at scheduled meal times.

If you have any questions about meal plans, dietary requirements, or group dining arrangements, email us via the button at the top of this page.

NB - All of our all-inclusive hotels are carefully vetted to ensure appropriate safeguards are in place to prevent under-18s from accessing alcohol.

Gym access can usually be arranged any time between paying your deposit and your departure, although the options available will vary depending on your chosen venue.

Some training camp packages include a set allocation of gym time as standard, while others may charge a small supplement for gym access. At certain venues, you may also have a choice of gym facilities, allowing you to select the option that best suits your team's requirements.

For information on the gym facilities and booking options available at your chosen destination, email us via the button at the top of this page. and a member of our team will be happy to discuss the options with you.

We’ll send you your full confirmation documents from us around 3-4 weeks before travel, which gives you plenty of time to review everything and raise any questions you may have.

Your travel pack will include key information on scheduled pick-up times, all pre-agreed training sessions, gym times, room arrangements and other useful information about the venue and the general area.

Our aim is to ensure you have everything you need well in advance, so you can travel with confidence and focus on making the most of your training camp experience.

Our packages are typically based on 2 x 2 hour swimming sessions per day, however we understand that every club has different goals, so we can tailor the training schedule to suit your specific requirements.

Available swimming times do vary based on the venue and its availability when you enquire.

Available pool times vary by venue and will depend on availability at the time of booking. For this reason, we strongly recommend reserving your training camp at least 12 months in advance to give your club the best chance of securing its preferred training slots.

If you'd like to discuss training schedules or explore the options available at a particular destination, please email our team via the button at the top of this page and we'll be happy to help.

While room allocations can vary depending on the hotel, we work closely with our accommodation partners to ensure your stay is as smooth and convenient as possible.

Where available, we'll request that your group is accommodated in the same area, block, or floor of the hotel, helping coaches, swimmers, and support staff remain close to one another throughout the camp.

Although room locations cannot always be guaranteed, we'll always liaise with the hotel on your behalf to achieve the best possible arrangement for your group.

For more information, or to discuss the requirements for your training camp, please email our team via the button at the top of this page.

While our camps primarily focus on swimming and training activities, many of our destinations offer a wide range of leisure and recreational options for groups to enjoy during their free time.

Most of our resorts feature excellent on-site facilities, such as beaches, waterparks, beach volleyball, table tennis, and other sports and entertainment activities. We can also recommend a variety of local excursions and attractions at many of our destinations to help you make the most of your time away.

Although we're happy to arrange transfers for off-site activities at an additional cost, we generally recommend that clubs book excursions directly with the activity providers.

For destination-specific recommendations and information on what's available during your camp, please email our team via the button at the top of this page and we'll be happy to help.

Absolutely – providing up to date and relevant risk assessments is a core part of our service.

We work closely with all of our hotel and training facility partners, including conducting regular site visits where appropriate, to ensure that risk assessments remain current and suitable for the needs of our groups.

Once your booking has been confirmed, we will be able to provide you with the relevant risk assessment documentation for your chosen venue and facilities.

For more information, please email our team via the button at the top of this page and we'll be happy to discuss your requirements.

Absolutely. Ensuring your individual and group requirements are met is a key part of our service.

From the moment you book through to your departure, we work closely with our hotel and venue partners to ensure they are fully aware of any dietary requirements, accessibility needs, medical considerations, or other special requests within your group.

Our aim is to make your training camp as smooth and stress-free as possible, giving you confidence that the appropriate arrangements are in place before you travel.

If you have any specific requirements you'd like to discuss, please email our team via the button at the top of this page and we'll be happy to help.

Absolutely. We understand that training camps don't always fit around standard meal service times, which is why we work closely with our hotels and venues to accommodate your group's requirements wherever possible.

This can include arranging flexible meal times, early or late dining options, and packed lunches for travel days or occasions when your training schedule conflicts with regular meal service.

From the moment you book until your departure, we'll liaise with the venue on your behalf to ensure they fully understand your team's needs and can make the necessary arrangements to support your camp.

For more information or to discuss your specific requirements, please email our team via the button at the top of this page.